Refund & Cancellation Policy

Last updated: September 16, 2026

This Refund and Cancellation Policy applies to memberships to Lussira, an AI-powered fashion and style membership platform operated by Stradix Ventures LLC FZ, a company registered in Dubai, United Arab Emirates ("Stradix Ventures", "we", "us", or "our"). Payments are processed by one of two providers depending on how you subscribed: Whop, or ClickBank (CLKBANK*), which acts as the retailer of record for purchases made through its marketplace. The terms below note where the two differ.

Subscription terms and auto-renewal

Lussira is sold as a recurring subscription. Your plan renews automatically at the end of each billing period (monthly, three-monthly, or annually, depending on the plan you choose) at the then-current price, using the payment method on file with the provider you subscribed through, until you cancel. By subscribing, you authorise these recurring charges.

Cancelling your membership

You may cancel at any time. If you subscribed through Whop, cancel from your Whop account. If you subscribed through ClickBank, cancel through the ClickBank customer portal at clkbank.com using the order number in your purchase confirmation email, or by contacting ClickBank customer support. You may also email us at team@lussira.com and we will help. Cancellation stops future renewals; your membership stays active until the end of the billing period you have already paid for. Cancelling a subscription does not by itself refund a payment already made — if you also want a refund, request one as described below.

Trial period

Subscriptions purchased through ClickBank begin with a 7-day trial charged at $3.00. At the end of the trial your plan automatically continues at the plan price you selected, billed on the schedule shown at checkout, until you cancel.

Refunds

Purchases made through Whop: if you are not satisfied, you may request a refund within 14 days of your first payment. Renewal payments are generally non-refundable once the new billing period has begun, and we do not provide partial refunds for unused time when you cancel part-way through a period.

Purchases made through ClickBank: ClickBank's own Return and Subscription Cancellation Policy applies and takes precedence. ClickBank will, at its discretion, allow a return within 60 days of the date of purchase, and for recurring subscriptions may return more than one payment if requested within that period. A return on a recurring product also cancels the subscription. Requests made after 60 days are directed to us, and we may request a return on your behalf for up to 365 days from the date of purchase.

Digital content

Because the Service provides immediate access to digital content and AI-generated outputs, access begins as soon as your payment is confirmed.

How to request a refund

If you purchased through ClickBank, request your refund directly from ClickBank at clkbank.com using your order number, or through ClickBank customer support. If you purchased through Whop, email team@lussira.com from the email address associated with your account, including your order details. Approved refunds are returned to the original payment method, typically within 5–10 business days.

Affiliate and referral purchases

Memberships purchased through an affiliate or referral link are subject to this same policy. Refunded purchases result in the reversal of any related affiliate or referral commission.

Chargebacks

If you believe there has been a billing error, please contact us first so we can resolve it directly. We may suspend accounts associated with chargebacks filed without prior contact.

Governing law

This policy is governed by the laws of the United Arab Emirates.